7c77com Privacy Policy

1 Information We Collect

7c77com collects personal information in order to provide a secure, compliant, and personalised betting and casino experience. The categories of information we collect, and the circumstances in which we collect them, are described in detail below.

1.1 Information You Provide Directly

When you register an account, complete identity verification, make a deposit, or contact our support team, you voluntarily provide us with personal information. This includes:

• Full legal name as it appears on your government-issued identity document.
• Date of birth — collected to verify that you meet the 18+ age requirement.
• Email address — used for account communications, security alerts, and optional promotional messages.
• Mobile phone number — used for account verification and two-factor authentication.
• Residential address — collected as part of KYC compliance obligations.
• National Identity Card (NID) number or passport number — used for identity verification purposes only.
• Mobile wallet identifiers (bKash, Nagad, Rocket, Upay account numbers) — used to process deposits and withdrawals. We do not store your wallet PIN.
• Bank account details (where bank transfer is the chosen payment method).
• Communications you send to the support team, including the content of live chat sessions and emails.

1.2 Information Collected Automatically

When you access the 7c77com platform, certain technical information is collected automatically through standard web and application technologies. This includes:

• IP address — used for fraud prevention, geographic compliance, and session security.
• Device type, operating system, and browser version.
• Pages visited, features accessed, time spent on the platform, and navigation path.
• Betting and gaming activity — game selections, bet amounts, wager history, session durations.
• Login timestamps, session tokens, and authentication events.
• Referral source (e.g., how you arrived at 7c77com.net) — used for internal analytics only, not shared with advertising networks.

1.3 Information From Third Parties

In limited circumstances, 7c77com may receive information about you from third-party sources to supplement the data you have provided. This includes identity verification results from KYC service providers, fraud risk scores from payment security partners, and age verification confirmations where required. We do not purchase data from consumer data brokers.

2 How We Use Your Data

7c77com processes personal data for clearly defined purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The table below summarises our key processing activities, the data categories involved, and the legal basis for each.

2.1 Promotional Communications

7c77com will only send you marketing emails, SMS notifications, or in-platform promotional messages if you have explicitly opted in to receive them. Each marketing communication includes an easy unsubscribe mechanism. You may withdraw your consent to receive promotional messages at any time by contacting [email protected] or updating your notification preferences within your account settings. Withdrawal of consent does not affect the lawfulness of any processing carried out before you opted out.

2.2 Automated Decision-Making

7c77com uses automated systems to support fraud detection and responsible gaming monitoring. In some cases, these systems may automatically flag an account for review or temporarily restrict access. Where a restriction is applied automatically and you believe it to be in error, you have the right to request human review of the decision by contacting [email protected] with a description of the situation.

3 Data Sharing & Disclosure

7c77com does not sell your personal information to any third party. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

3.1 Service Providers

We engage carefully selected third-party service providers who assist us in operating the platform. These include payment processors (bKash, Nagad, Rocket, Upay, and partner banks), KYC identity verification providers, game software studios (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi), fraud detection services, and cloud infrastructure providers. All service providers are contractually bound to process your data only on 7c77com's instructions and to maintain appropriate security standards. They are not permitted to use your data for their own independent purposes.

3.2 Legal & Regulatory Disclosure

7c77com may be required to disclose personal data to competent authorities, law enforcement agencies, or regulatory bodies where we are legally compelled to do so — for example, in connection with investigations into money laundering, fraud, or other criminal activity. In such cases, we disclose only the minimum data required and, where permitted by law, will notify you that a disclosure request has been received.

3.3 Business Transfers

In the event that 7c77com undergoes a merger, acquisition, or sale of all or part of its business assets, player data may be transferred to the acquiring entity as part of that transaction. You will be notified by email and via a platform notice at least 30 days before your data is transferred or becomes subject to a different privacy policy, and you will have the option to close your account and request deletion of your data before the transfer takes effect.

4 Cookies & Tracking

7c77com uses cookies and similar local storage technologies to ensure the platform functions correctly, to keep you securely logged in during your session, and to understand how players use the site so that we can improve it. We do not use cookies for cross-site behavioural advertising.

4.1 Types of Cookies Used

4.2 Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies on a per-site basis. Please note that disabling strictly necessary or security cookies will prevent you from logging in to your 7c77com account and may cause parts of the platform to malfunction. Detailed instructions for managing cookies in commonly used browsers are available through the browser's own help documentation.

5 Data Retention

7c77com retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The retention periods applied to each category of data are set out below.

• Account data — retained for the duration of the account's active status, plus five (5) years following account closure, to satisfy anti-money laundering record-keeping obligations.
• KYC / identity documents — retained for a minimum of five (5) years from the date of verification or account closure, whichever is later, in accordance with financial crime prevention requirements.
• Transaction records — retained for five (5) years from the transaction date for financial reporting and compliance purposes.
• Betting and gaming history — retained for three (3) years from the date of each activity, then anonymised for statistical purposes.
• Support communications — retained for two (2) years from the date of the last interaction in a given support thread.
• Marketing preferences — retained until you withdraw consent or close your account, at which point they are deleted within 30 days.
• Session and technical logs — retained for ninety (90) days for security monitoring, then automatically purged.

5.1 Deletion After Retention Period

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised using industry-standard data destruction methods. Anonymised data that can no longer be linked to an individual may be retained indefinitely for aggregate statistical analysis.

6 Your Privacy Rights

As a player on the 7c77com platform, you hold a number of rights in respect of your personal data. 7c77com is committed to facilitating the exercise of these rights in a straightforward, timely, and transparent manner. To exercise any of the rights described below, contact [email protected] with your account username and a clear description of your request.

6.1 Right of Access

You have the right to request a copy of the personal data 7c77com holds about you. We will respond to verified access requests within thirty (30) days of receipt. The response will detail the categories of data held, the purposes for which it is processed, any third parties with whom it has been shared, and the applicable retention period.

6.2 Right to Rectification

If any personal data held by 7c77com is inaccurate or incomplete, you have the right to request that it be corrected or updated. Minor corrections (such as a misspelled address) are typically applied within 48 hours. Corrections to identity-critical fields (such as name or date of birth) require supporting documentation to prevent fraud.

6.3 Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where you object to processing and there is no overriding legitimate interest. Please note that erasure requests cannot be fulfilled in respect of data that we are legally required to retain — for example, KYC and transaction records subject to a statutory retention obligation as described in Section 5. In such cases, we will inform you of the specific legal obligation that prevents full erasure.

6.4 Right to Restriction of Processing

You have the right to request that 7c77com restricts the processing of your personal data while a query, correction request, or objection is being investigated. During a restriction period, your data will be stored but not actively processed beyond what is strictly necessary to maintain the restriction itself.

6.5 Right to Data Portability

Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON). You may also request that the data be transmitted directly to another data controller where technically feasible.

6.6 Right to Object

You have the right to object to the processing of your personal data where that processing is based on 7c77com's legitimate interests — for example, our use of behavioural data for platform analytics or fraud monitoring. We will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests, or that the processing is necessary for the establishment, exercise, or defence of legal claims.

7 Data Security

7c77com implements a multi-layered security architecture to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security programme includes both technical controls and organisational policies, reviewed and updated on a regular basis.

7.1 Technical Safeguards

• All data in transit is encrypted using TLS 1.2 or higher. HTTPS is enforced across the entire 7c77com.net domain.
• Sensitive data at rest — including identity documents and payment records — is encrypted using AES-256 encryption.
• Access to personal data within 7c77com's internal systems is restricted on a strict need-to-know basis. Staff access is authenticated via multi-factor authentication and logged for audit purposes.
• The platform infrastructure undergoes regular vulnerability assessments and penetration testing by qualified security professionals.
• Automated intrusion detection systems monitor for unusual access patterns around the clock.
• Database systems storing personal data are isolated from public-facing networks and accessible only through authenticated, encrypted internal connections.

7.2 Organisational Measures

• All staff and contractors with access to personal data undergo data protection training upon onboarding and on an annual basis thereafter.
• Data handling procedures are documented and enforced through internal policy. Breaches of data handling policy by employees are treated as disciplinary matters.
• Third-party service providers are assessed for data security standards before engagement and are contractually required to maintain equivalent protections.

7.3 Data Breach Response

Despite our best efforts, no system can guarantee absolute security. In the event of a data breach that poses a risk to your personal data, 7c77com will take immediate containment steps, assess the scope and impact of the breach, and notify affected players as promptly as possible — typically within 72 hours of confirmed discovery. The notification will describe the nature of the breach, the categories of data affected, likely consequences, and the steps being taken to address it. If you suspect that your 7c77com account has been compromised, contact [email protected] immediately and change your password.

8 Policy Updates & Contact

7c77com reviews this Privacy Policy at least annually and updates it whenever there are material changes to our data processing activities, applicable law, or the services we offer. The date of the most recent revision is displayed at the top of this page.

8.1 How We Notify You of Changes

Where a change to this Privacy Policy is material — meaning it meaningfully affects your rights or how your data is used — we will notify you by email to your registered address and display a prominent notice on the platform at least fourteen (14) days before the change takes effect. For minor or clarificatory changes (such as corrections of typographical errors or rewording that does not alter the substance of the policy), we will update the document without advance notice but will update the revision date accordingly. Continued use of the 7c77com platform following the effective date of a revised Privacy Policy constitutes your acknowledgement of the updated terms.

8.2 Contact Details

If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you wish to exercise any of your rights described in Section 6, please contact the 7c77com privacy team using the details below:

• Email: [email protected] (please use the subject line "Privacy Enquiry" for faster routing)
• Response time: We aim to acknowledge all privacy-related emails within two (2) business days (Bangladesh Standard Time, UTC+6).
• Platform: https://7c77com.net